Data We Gather

When you reach out to us for corporate floral arrangements or gift services, we collect information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We primarily use your data to fulfill flower orders and deliver exceptional customer service. This includes processing your orders, coordinating deliveries, crafting custom arrangements based on your specifications, and communicating about your service needs.

We also use information to enhance our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Neat Studio Hub respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We seriously protect your personal information and apply appropriate technical and organizational safeguards to shield it. This includes secure storage, encrypted transmissions, and restricted access to personal data within our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Subject to applicable laws, you may be able to view, amend, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the policy’s end. We will respond within a reasonable period as required by law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You may adjust cookie settings in your browser. Some cookies, if turned off, might impact how the site operates. For more details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external sites or services. This privacy policy covers only Neat Studio Hub and this site. We are not responsible for the privacy practices of other sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our procedures, offerings, or legal obligations. When major changes occur, we will refresh the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.